Frequently asked questions


Have a query about Sportmaster?

Browse through our list of frequently asked questions to find quick and easy answers. If your question isn't covered here, feel free to contact us directly.

How often can I use the app?

If you signed up for a corporate membership, you have one check-in per day, i.e. 30/31 check-ins per month. If you signed up for a private membership the number of check-ins depends on the package you have selected, i.e. 4 check-ins for Trial package and 16 check-ins for Basic and Premium package.

Which sports facilities can I visit with the Sportmaster subscription?

The complete list of sports facilities is available here and also in the Sportmaster mobile application.

What activities does Sportmaster offer?

From fitness, yoga, cross fit, pilates, swimming and tennis, to karting, table tennis, billiard, sauna, dancing and many other activities. We're working hard on extending our partnership to every sports and wellness facility across Malta and Gozo. Check out the comprehensive list here or via Sportmaster mobile app.

How can I get more information about a specific sports facility?

All sports facilities in the Sportmaster network have their own profile on our website or Sportmaster app. By clicking on the desired sports facility you can read more information such as the exact location, opening hours, conditions and services they offer.

Can I visit multiple gyms in one day?

While Sportmaster offers unlimited access to various facilities, you can only check-in to one facility per day.

Can I visit different facilities during one month?

Yes, because with your Sportmaster subscription, you are not opting for one activity or one facility, but for all activities and facilities from our partner network. With your Sportmaster subscription you can visit one or more different sports facilities during a month.

How can I recommend a sports facility to Sportmaster?

If you have a favorite sports facility that you'd love to see on Sportmaster, let us know here! Reach out to us directly or submit the details through our form, and we'll do our best to make it happen.

How can I get in touch with Sportmaster?

If you did not find an answer to your question, feel free to contact us at [email protected]. Our team will answer you as soon as possible.