Frequently asked questions


Have a query about Sportmaster?

Browse through our list of frequently asked questions to find quick and easy answers. If your question isn't covered here, feel free to contact us directly.

What is Sportmaster for gyms and studios?

Sportmaster is an all-in-one solution connecting gyms and studios with corporate employees. As a partner, you gain increased visibility and new customer inflow.

How profitable is Sportmaster?

Sportmaster is highly profitable for our partners. Expect incremental revenue from new visitors with a per-visit fee structure ensuring profitability.

How do we partner with Sportmaster?

Partnering with Sportmaster is a breeze. Reach out to us, we will agree on a per visit fee and sign a contract. After that, you're part of the Sportmaster family.

How quickly can you add us to Sportmaster?

Once we've signed an agreement, we'll set up your profile, issue a unique QR code, and you're good to go. The entire process is fast and efficient.

Are there any requirements for joining Sportmaster?

There are several conditions, but one of the most important is your professionalism and the quality of the service you offer to your visitors.

How do we update our profile on Sportmaster?

Simply login to our partner admin panel to update your profile. It's straightforward and intuitive.

How do Sportmaster users check in at my facility?

Users scan a unique QR code, which we supply, at your entrance using the Sportmaster app. This generates an entry confirmation with the user's details. They present this and a valid ID to gain entry, with each scan logged in your profile for easy tracking.

How can we track the number of visits?

Our partner admin panel provides real-time stats on the number of visits, making tracking a breeze.

When do you process payouts to partners?

Payouts are processed in the first week of each month. We track the number of visits during the previous month and calculate payments accordingly. Upon receiving invoice from you, we will pay immediately.

Do we need to display QR code at our facility?

Yes, displaying the QR code is essential as visitors scan it for seamless access to your facility.

How can we get in touch with Sportmaster?

If you did not find an answer to your question, feel free to contact us at [email protected]. Our team will answer you as soon as possible.